ARBRA Plastic Surgery (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, schedule appointments, or interact with our marketing communications.
1. Information We Collect
We may collect the following types of information:
Personal Information
- Name
- Email address
- Phone number
- Date of birth (when required for medical or appointment purposes)
- Appointment details and preferences
Non-Personal Information
- Browser type and version
- IP address
- Device information
- Pages visited and time spent on the website
- Referral sources (e.g., ads, search engines, social media)
How We Collect Information
- When you submit forms on our website (e.g., contact forms, appointment requests)
- Through cookies and tracking technologies, including Google Analytics
- From marketing campaigns and advertisements you interact with
- When you opt in to receive emails or text messages from us
2. How We Use Your Information
We use the information we collect for the following purposes:
- To schedule and manage appointments
- To send appointment confirmations, reminders, and follow-ups
- To provide marketing communications and promotions
- To respond to inquiries and provide customer support
- To improve our website and services through analytics and user feedback
- To run targeted advertising campaigns on platforms like Google and social media
- To comply with legal obligations
3. Cookies and Tracking Technologies
Our website uses cookies, pixels, and similar technologies to:
- Analyze website traffic and trends through Google Analytics
- Improve user experience and site performance
- Deliver relevant advertisements through remarketing campaigns
You can manage your cookie preferences through your browser settings.
4. Sharing of Information
We do not sell or rent your personal information. We may share your information in the following circumstances:
- With trusted service providers (e.g., appointment scheduling software, email/text messaging platforms) who assist in our operations
- When required by law or in response to valid legal requests
- To protect our rights, privacy, safety, or property
5. Data Security
We implement appropriate technical and organizational measures to safeguard your personal information. While we strive to protect your data, no method of transmission over the Internet is 100% secure.
6. Your Choices
You can opt out of receiving marketing emails or text messages by following the unsubscribe instructions in our communications or by contacting us directly. Please note that you may still receive appointment-related communications even after opting out of marketing messages.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised “Last Updated” date.
9. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
ARBRA Plastic Surgery
3901 Parkway Cir. Suite 100
Springdale, AR 72762
